Privacy Policy

Effective Date: 04 September 2026

Fireweld Industries (“Fireweld”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.fireweld.in or purchase our Products.

1. Information We Collect

We may collect the following information when you use our Website or place an order:

• Personal details: name, email address, phone number, billing and shipping address.
• Business details (for B2B customers): company name, GST number, business address.
• Payment information: processed securely through our third-party payment gateway (Fireweld does not store your card/bank details).
• Technical data: IP address, browser type, device information, and browsing behaviour on our Website via cookies and analytics tools.

2. How We Use Your Information

• To process and deliver your orders.
• To communicate with you regarding your order, returns, or support requests.
• To send you updates, offers, or promotional communication (only with your consent, and you may opt out anytime).
• To improve our Website, Products, and customer experience.
• To comply with legal, tax, and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information only with:

• Logistics and courier partners, to deliver your order.
• Payment gateway providers, to process transactions securely.
• Government or regulatory authorities, where required by law.
• Service providers who assist us in operating the Website (e.g., hosting, analytics), under confidentiality obligations.

4. Cookies

Our Website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings, though this may affect certain Website features.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law (e.g., tax and accounting records).

7. Your Rights

• You may request access to, correction of, or deletion of your personal information held by us.
• You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our Website and Products are intended for business and adult use. We do not knowingly collect personal information from individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

• Phone: +91 8810570334
• Email: sales@fireweld.com
• Website: www.fireweld.in
• Registered Address: 932/1096, Maruti Kunj, Bhondsi, Opp. DPS School, Gurgaon, Haryana – 122102
• GSTIN: 06BTFPB2396K2ZK